Last week, there were several reports coming in from various Samsung Galaxy Note 8 owners that their phones basically bricked and refused to turn off when it hit 0% charge. Neither safe mode, booting into recovery or trying with different chargers seemed to work for them.
There were also reports that Galaxy S8, S8+ and even some Tab S3. The issue isn’t as serious as the last years Note 7 battery fiasco, as safety of the owners isn’t at concern here. Also Samsung have been offering replacements for the users who were affected.
Now, Samsung has acknowledged the issue by issuing a statement on the same. Read the statement below:
Samsung is taking all reports of this kind seriously, we only received a very small number of customer inquiries that could be linked to charge management, and unfortunately we can only comment on the matter further.
Now, the statement is very vague and it doesn’t explain very well what exactly the issue is. Rest assured Samsung will be working hard to find out the issue and will be sorting out the issue soon enough. As they just can’t afford to botch their flagship this time around too, we all remember how Note 7 worked out for them don’t we.