Just when Apple made the wave confessing that they have used software updates to slow down their older models, Android manufacturers are trying their best to lure customers away from Apple, by claiming that they never used such practices on their devices. Apple also apologised for doing that, that’s something everyone missed.
Motorola and HTC confirmed yesterday that they do not slow down phones with degradation of battery to improve performance and battery life as claimed by Apple. Following them two other manufacturers, LG and Samsung also have came forward assuring their customers that they do not throttle performance in their old devices.
LG and Samsung have clarified their stand on the issue recently in an e-mail conversation with PhoneArena, saying that they value their customers sentiments and will never do anything like that without the prior consent of the customer.
LG was quoted saying that “Never have, never will! We care what our customers think.” when asked if they have ever slowed down processors on old devices.
While on the other hand Samsung said that they never tinker around with the processor for throttling performance in old devices. But they claimed that they do optimize the health of old batteries by using software assistance to keep a close check on the battery performance.
Samsung have issued the following statement when asked about the issue:
” Product quality has been and will always be Samsung Mobile’s top priority. We ensure extended battery life of Samsung mobile devices through multi-layer safety measures, which include software algorithms that govern the battery charging current and charging duration. We do not reduce CPU performance through software updates over the lifecycles of the phone. “- Samsung
Its evident that the main reason for the anger of Apple iPhone users were the fact that Apple had performed the throttling without their knowledge, and were never informed that they can regain the old performance by replacing the old battery with a new one. Inorder to patch up the issue Apple has announced a huge discount of 50$ for the battery replacement of iPhones.
Its clear that the technology giant is trying all means to regain the customer trust, clearly outlining that the move was to ensure a smooth operation in their devices even if the battery has degraded over time, and have promised their customers to roll out a new update which will enable them to see their battery health status.