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Unknown Apps – What is T-Mobile PR Adapt? Is it required? How to fix?


on is an app that comes with your phone, if you bought it from T-Mobile or Metro by T-Mobile.

This one might be causing headaches for you with it’s pop-ups saying “unfortunately has stopped” over and over again.

Here in this page, we help you fix this error and keep this app out of other issues as well.

What is is part of the T-Mobile app that comes pre-installed with your phone if you bought it from T-Mobile or Metro by T-Mobile.

It is basically an app to track users, send out promotional notifications, and show ads by T-Mobile. virus

Is it a virus?

Well, we can’t call a virus technically.

But it could be called a spyware and an adware.

So it’s best if you remove the app from your phone.

Issues caused by

Most common issue caused by app is battery draining. As the app will be open in the background all the time, it causes battery drain issues in your phone.

Besides that, some users have also reported background data consumption by this app. This will be an issue for you if you don’t have an unlimited data plan, or even if you have an unlimited data plan, it can cause unwanted issues such as battery drain we mentioned above.

Not just that, the app takes up some storage space over time. The app may not use that much storage by itself, but it may download other apps by itself, and even if you don’t install them.

Is safe?

Yes, is totally safe. It is not a virus or malware.

Rather it can be considered a spyware or adware. And it causes issues like battery draining, background data consumption, taking up storage space and more.

How did get in my phone? came with your phone. It came preinstalled with your phone bought from T-mobile or Metro by T-Mobile.

Is necessary?

Do we need running on android? Nope!

Is it safe to uninstall


But the question is can you uninstall it from your phone? Probably not.

Can I uninstall from my phone?

Unfortunately, you cannot uninstall This app is installed in your phone as a system app, that means you cannot uninstall the app, as it comes as a system app, like the camera app or phone app on your phone.

So what to do if it can’t be uninstalled? Leave it as is? Nah!

What you can do is to disable the app, which should work as good as uninstalling the app. Disabling the app will make it disabled on your phone, and it will not work.

NOTE: You can actually uninstall from your phone, but it requires you to root your phone. Rooting your phone will void the warranty and risks banking apps in process. We don’t really recommend rooting your phone just for this.

Unfortunately has stopped

This happens when the tmobile app crashes in your phone. It may arrive as a popup on your phone frequently, which is when it gets so annoying that you can’t even use the phone. You might be seeing this message: “unfortunately, has stopped” every second.

This issue causes when the app is corrupted or cache data is corrupted. Don’t worry, we will show you how to remove this pop up from now.

  1. Open “Settings” on your phone.
  2. Navigate to “Applications” or “Apps” in settings.
  3. You’ll see the apps laid out as a list.
  4. Click on the 3 dots button on the top right side.
  5. Click on “Show System Apps”.
  6. Now find “” from this list, tap it.
  7. Click on “Force Stop” button and click “Clear Data”.
  8. Restart the phone.

The problem should be solved by now possibly. But this is a half measure, you have to disable this one from your phone.

How to disable from my phone?

You might not be able to uninstall this app from your phone. But you can disable on your phone.

Disabling an app on your phone is almost similar to uninstalling an app from your phone. The app will not be deleted from the storage, but it will be disabled and would not be active on your phone. That means that the app will remain in the phone storage, but it will not be able to function or start up.

So how to disable the tmobile pr adapt app from your phone? Let’s check:

  1. Open “Settings” on your phone.
  2. Now go to “Applications” or “Apps” in settings.
  3. Here, you will see the apps laid out in a list.
  4. Tap on the 3 dots button on the top.
  5. Click on “Show System Apps”.
  6. Scroll down and find “”.
  7. Click on it, it will show more options for the app.
  8. You will see the “Disable” button there.
  9. Click on the disable button, this app will be disabled on your phone. battery

One of the main concerns of tmobile adapt is battery draining.

A post in XDA calls it “the battery destroyer” even.

It’s because this app sometimes drains all the battery from your phone by running in the background.

If that’s the case, just disable the app. We have already mentioned how to disable com.tmobile app in the earlier part of this post. on metro pcs

You might be wondering why a T-Mobile app is showing up on my metro pcs phone.

That’s because metro pcs or metro is now owned by T-Mobile. As we already mentioned this is a T-Mobile app, it’s to be expected that they ship it with their metro pcs phones too.

Other errors like this you might see in your phone: com.ebay.carrier


We hope we have cleared all your doubts and questions regarding It is best you disable the app and be done with it. There are methods to uninstall, but that involves rooting your phone and uninstalling the app. But those extra steps are not required because of the risks involved with rooting your phone.

He started this blog! He is a passionate blogger & a tech enthusiast. He started his journey in blogging in 2014, but has been forever an enthusiast in Tech. His whole life revolves around tech.

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