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Unknown Apps – What is InCallUI? How to Fix it?


on doesn’t usually cause problems in your phone, as it’s an important part of the phone app.

But sometimes it may cause issues with it getting crashed in your phone. The crash would cause irritating pop-ups saying “unfortunately has stopped” to pop-up each and every minute.

What is is the name of the system app on Samsung devices that handle calls.

You can see this from the name of the app itself.

The is the app that handles everything related to a phone call in your phone, from the moment a call comes to your phone to the call drop button you use to drop a call.

Why is InCallUI used?

As we mentioned on the last paragraph, the InCallUI app in your phone is the app in your Samsung phone that handles the calls in your phone.

Not just calls, it also handles call recording, changing volume levels, sending the call on hold, etc. Basically, everything that you see on your screen when you’re on a call is handled by InCallUI.

What is UI?

You might be wondering about the term InCallUI from the last paragraph.

UI from this term is actually “User Interface”, which is the means by which the user and a computer (here, your phone) interact.

On smartphones, we interact with the phone using buttons, images, icons and texts that are displayed on the screen.

You can see for yourself the meaning of InCallUI, which means the UI used when you’re in call.

What is the use of

Let’s look at the features or uses of

  • Connect the call.
  • Disconnect the call.
  • Call recording.
  • Putting call on hold.
  • Mute the call.
  • Putting the call on conference.
  • Turn off the screen when the phone is near your ear.
  • Save numbers directly from the call screen.
  • Send messages while on call.

Is InCallUI used for Cheating?


Some people think that this app in their partners phone is used for cheating. It is completely not the case here, as we have explained what exactly InCallUI is. It is not a cheating or spy app.

Is a virus?


We have clearly explained what is. It’s a system app, and it is an integral part of the system. It is not a virus, spyware or bloatware.

Is safe?

It is absolutely safe!

How did get in my phone?

This came pre-installed on your phone, and it’s a system app.

Is necessary?

Yes. It is necessary for calls to work on your phone.

Is it safe to uninstall

It is unsafe to uninstall, as it is an important component of your phone app.

Can I uninstall from my phone?

No you cannot uninstall or disable from your phone. As we mentioned earlier, this app is a part of core system apps and it is required for the basic function of the phone app to function.

Although it isn’t technically true that you can’t uninstall this app from your phone, you can uninstall it after rooting your device. But it isn’t recommended, uninstalling a core system app may cause stability issues with the phone.

Issues caused by

There aren’t any issues caused by

But there might be one issue that might be happening to you, unfortunately has stopped or InCallUI has stopped error. Let’s talk about that in the next section.

What is Unfortunately has stopped error?

You might be seeing this popup on your phone, “Unfortunately has stopped”.

This error usually happens when the cache or data of the app is corrupt. Sometimes, the cached files of this app could get corrupted randomly, showing this pop-up message.

This error can be a headache at time, when this popup appears on your screen continuously. and you might not be able to make a call after this appears.

But fortunately, you can easily fix this error.

How to fix Unfortunately has stopped error?

So, what to do when you face this error, “ has stopped”? This error can be fixed by clearing the app cache of the app from settings.

Follow these steps to fix this:

  1. Go to “Settings”.
  2. Select “Apps” from settings.
  3. Tap on the 3 vertical dots.
  4. Click on “Show system apps”.
  5. Locate in the list and click on it.
  6. Now click on the “Clear Cache” option.
  7. The error should be fixed.

Can you uninstall or disable


You can’t uninstall or disable

It is a system app, and it contains the integral app for calling in your Samsung phone.

Other errors like this you might see in your phone: com.ebay.carrier,


We hope we have cleared your confusion around We also hope that you have been able to fix the unfortunately error on your phone with the steps we mentioned above. If you still have any doubts regarding this, please comment below.

He started this blog! He is a passionate blogger & a tech enthusiast. He started his journey in blogging in 2014, but has been forever an enthusiast in Tech. His whole life revolves around tech.

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